Coronavirus (COVID-19)

After closing Birdworld in line with new government restrictions, we will be reopening once again on Wednesday the 2nd of December.

At this point tickets cannot be purchased online. Please pay for your ticket at the Birdworld admission tills at the entrance of the park.

Ticket Type Price
Adult £12.95 Ages 16 to 59 inclusive
Child £10.50 Ages 3 to 15 inclusive
Concession £10.95 Senior Citizens or Students with valid ID.
Under 3 Free
Carer Free Visitors providing evidence of disability will be entitled to bring a registered carer free of charge, per individual.

Please be aware that we are operating a cashless system throughout the site and our limit for contactless transactions is £45. We are limiting admission numbers into the park to allow us to ensure social distancing, so tickets will be given on a first-come first-serve basis.

If you have any further questions please contact our admin team on 01420 22140.

You may only visit Birdworld in groups of up to 6 people.
Please remember that face masks will need to be worn in all indoor areas. 

Please note that during this period we are unable to accept the following discount vouchers:

  • Tesco Vouchers
  • Hampshire’s Top Attractions
  • Military Discount or Blue Light Card
  • Green Redeem
  • John Lewis Vouchers
  • Let’s Go with the Children

We are also unable to offer Family tickets.

 

If you feel unwell, please do not visit Birdworld at this time.

 

Social Distancing is of course key, and we are operating the following guidelines:

 

  • Visitors must stay in their group throughout the day and keep 2m spacing from other groups at all times wherever possible.
  •  We ask that everyone shows respect for other groups of visitors and for our staff.
  • Please observe and adhere to spacing where marked on paths.
  • Please be patient if waiting to view exhibits.
  • Visitors are welcome to navigate the park at will but please try and keep to the left-hand side of two-way paths wherever possible.
  • All walk-through exhibits will be strictly one way only.

Catering: Catering is available throughout the park but is limited. We will have a good selection available but please be aware that this offer will be more limited than normal. Alternatively, you can walk along the ‘Link Path’ to use the Restaurant in our adjoining Forest Lodge Garden Centre which has a more comprehensive selection. You are also welcome to bring a picnic!

Closures: Underwater World is now permanently closed. We also regret that due to social distancing guidelines, we are unable to operate the Safari Road Train. Bird food is currently unavailable.

Cleaning: Hand Sanitiser is readily available throughout the site. Please use this sensibly and supervise use by your children. Cleaning of touch points is being done on a regular basis throughout the site.

Toilets: Toilets are open in all three locations although the amount in each location is limited. The toilets will be thoroughly cleaned on a regular basis. We will ask one family/ social group at a time to use the facilities as directed.

Gift Shop: This is open for purchases but again will be restricted for social distancing. Please remember that face masks will need to be worn in the Gift Shop apart from those who are exempt. 

Payments: We are operating a cashless system throughout the site and our limit for contactless transactions is £45.

Play Areas. Some of our play areas are open to limited numbers at any one time. Please follow the guidelines that are displayed at each of the areas.

Daily Events: To avoid unnecessary gatherings, we regret that currently there will be no daily events. (Penguin Feeding, Discovery Theatre, Outdoor Flying Display, Animal Encounter or Owl Prowl.)

Please be aware that that undercover areas will be limited so we advise that you bring weather appropriate clothing as necessary for your visit.

We are of course disappointed to have these restrictions in place, but it is great to be open and by visiting us, you will be helping to support our animals!

In support of government guidelines, personal data may be used for contact tracing purposes. This will be stored securely and destroyed appropriately after use.

For a copy of our risk assessment, please click here.

Thank you once again for your ongoing support – The Birdworld Team

 

Last Update: 26/11/20